configuration failed with respondus lockdown browser update

Re-enable any security software that was disabled in Step 2. Start LockDown Browser to verify installation.

Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. Download the LockDown Browser installer intended for your institution.Ĥ. Afterwards, restore your security software to its normal status.ģ. Do not use 'Switch User' or a 'Remote Desktop' access.Ģ. Directly log into the Windows computer as a local administrator with full rights. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”.

For example, some security software will change the file extension for. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. To resolve this, please log into ALEKS from a regular web browser, like. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where 'xxx-yy' is the version number), or when you run it you see a message indicating that it is not a Windows application. This is often caused when a user opens the LockDown browser, then logs into ALEKS.

Configuration failed with respondus lockdown browser update